The below Terms and Conditions apply to all New Zealand itineraries booked through Innovative Travel.
A deposit of $200.00 per person is required at the time of your booking request. Cancellation and Amendment conditions come into force at this time. Full payment is required 35 days prior to arrival in New Zealand, unless otherwise specified.
- Any cancellation received outside 35 days will incur a cancellation fee of NZD 200.00 per person plus any fees imposed charged by our service providers.
Subsequent fees are 35-30 days, 30% cancellation fee, 29 - 10 days 75% cancellation fee, under 10 days 100% cancellation fee.
- Upon arrival in New Zealand - 100% cancellation fees apply for passengers not utilising any travel or accommodation. No refunds will be available.
- Prior to arrival in New Zealand - The first Modification of a reservation will be handled by Innovative Travel free of charge. Any subsequent request modification will incur a modification fee of NZD 30 per file, plus any fees imposed by the service provider.
- Once travel has commenced - Amendments within New Zealand, $50 per file, plus any applicable cancellation fees.